Delivery: Content Management Systems

Turn your content owners into content editors, editors into advocates

Need a CMS for your website, intranet, or vendor portal? I've done those. Need help growing your existing CMS based on new insights into busines needs? I've done that too. Need to share your content across multiple channels, locales and devices or enable multivariable optimization? Yep, sure thing.

I select, launch and manage content management systems that support rich customer experiences for all kinds of products and services. Enterprise to open source, I will help you become more successful by recommending and deploying the solution that best fits your needs.

Whether it's selecting a new system or updating your existing one,  I work with your key stakeholders at every juncture. To do this I find those individuals in your company who are subject matter experts, from the data and the processes and business rules it follows to standing up the hardware and supporting the software, and I capture their knowledge in your requirements.

By having users and stakeholders directly contribute to the requirements through collaboration tools like wikis, I not only quickly grow your knowledge base and spread their insight across the team I have them become personally invested in the success of their own tools. By involving your subject matter experts through stakeholder sessions at key decision points I soften organizational resistance to change. Through tailored documentation and training I ensure rapid user adoption. I create project champions, system advocates, and powerusers to turn challenged projects into ongoing successes.