| A whitepaper on how to apply basic information architecture concepts to wikis to improve content accuracy and signifcantly reduce documentation overhead. The application of this method resulted in a time savings of over fifty percent at one client. |
| A vision deck on how to improve the content editing cycle of one client to in order to give editors a minimum of ten times more opportunities to find and fix defects prior to publishing the content to the site. |
| A proposal to establish a governance board to institute and enforce information architecture standards in order to reap maximum benefit from content standardization and data structuring. |